By accessing our website and using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before submitting your query or making any payments.
1. General
- QuickSureHelp (QSH) is an online platform providing researched and personalized solutions for your submitted queries.
- The service is provided through human-guided brainstorming, professional insights, and AI-assisted research.
- Our service fee starts at ₹99 per question.
2. Payments
- All payments are processed securely through Razorpay.
- Users must complete the payment to receive a response.
- Special consultation services (WhatsApp chat) are available at ₹299 for 10 minutes, ₹399 for 20 minutes, and ₹499 for 30 minutes, subject to expert availability.
3. Delivery Timeline
- Answers are typically delivered within 24–48 hours from the time of successful payment and question submission.
- For live chat consultations, time slots are pre-booked based on availability.
4. Refund Policy
- If we are unable to answer your question due to lack of expertise or relevance, your payment will be refunded as per our Refund Policy.
- No refunds are issued for completed consultations or services already rendered.
5. Privacy & Confidentiality
- Your personal data and questions are kept confidential.
- We do not disclose, share, or sell any of your submitted information.
6. Limitation of Liability
- Our answers are advisory and informational in nature.
- We are not responsible for actions taken based on our suggestions or information.
- Users are encouraged to exercise personal judgment before acting on any advice received.
7. Changes to Terms
- We reserve the right to modify these Terms & Conditions at any time.
- Continued use of our website and services constitutes acceptance of updated terms.
Refund Policy in Brief
At QuickSureHelp (QSH), we aim to deliver high-quality, researched, and thoughtful responses for every query. However, we understand that in rare cases, a refund may be necessary. Our refund policy is as follows:
1. Eligibility for Refund
A full refund will be initiated if:
- We are unable to provide a relevant or helpful response to your submitted question.
- The requested consultation cannot be fulfilled due to non-availability of experts or technical limitations.
- Payment was made by mistake or due to a duplicate transaction (subject to review and proof).
2. Non-Refundable Situations
We do not offer refunds:
- If the response or service has already been delivered.
- If the user is dissatisfied with the answer due to personal disagreement, despite the answer being provided as promised.
- For any live WhatsApp consultation already conducted or partially completed.
3. Refund Method
- Refunds will be processed only to the original source of payment (UPI, credit/debit card, wallet, etc.) used via Razorpay.
- We do not offer refunds via cash or bank transfers unrelated to Razorpay.
4. Timeline
- Once a refund is approved, it will be initiated within 3 business days.
- Depending on the payment method and banking partner, the amount may take 5 to 7 working days to reflect in your account.
5. How to Request a Refund
To request a refund, please email us at:
📧 support@quicksurehelp.com, wesupport@quicksurehelp.com
Include:
- Your transaction ID
- Question or service reference
- Reason for refund
We reserve the right to approve or reject any refund request based on our internal evaluation and service delivery logs.
All Terms & Conditions are Subject to Jurisdiction of Udaipur (Rajasthan) India